Shipping & Returns
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Yes, we ship all over the world. Orders shipped to countries outside of the United States could be subject to import taxes and customs duties charged by the destination country. Customs policies are different from country to country and as such, we advise contacting your local customs office for ...
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How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. **Orders Shipped via USPS:*While we’ve returned to normal business operations, one of our ... -
I don’t have any tracking information for my package, what should I do?
We do our best ship all the same day they are ordered. Most orders are shipped by noon the next day. Some items may take up to 2 business days to ship. If you order was placed on a Friday please note this time will not include the weekend, as our staff do not work weekends at this time. We are o... -
What carriers and service options are available?
We have two popular shipping services on tap with FedEx and USPS. We default to FedEx Ground and normal priority. If your order needed a custom solution or was especially large, we can route your order via freight forwarder. -
5% Nutrition has a 60 day return/exchange policy, meaning any items returned after 60 business days will not be accepted. For an item to be eligible for a return it must be: Unused – This applies to supplements. No opened or otherwise tampered with supplement returns will be accepted. Not washed...