Orders

• Do you offer any payment plan options?

  Yes, we've partnered with Sezzle to process orders into 4 easy payments. Learn more about Sezzle payments.

• How can I access my past orders?

  If you have an account with us, please visit the order status page, email customer service, or use the live chat feature during business hours for the most current order status. If you placed an order less than 24 hours ago and did not select express shipping, please allow an additional 24 hours ...

• I received a damaged or incorrect product, what should I do?

  Please send a picture of the packing slip and the products you received to customerservice@5percentnutrition.com with your order number and name in the email. As soon as we receive this information, we will go over the options we have available with you.

• My Package says it was delivered but I have not received it, what should I do?

  Please send a message to customerservice@5percentnutrition.com with your name, and order number. If you are able, please answer the following questions within the email, as it will make the process of us talking to the carrier more efficient. • Did you check with your neighbors to see if one of ...